![]() ![]() I asked Dick about our breakfast, telling him that Harper’s was fully booked. Excuse me? I mentioned the brackets on the wall and he sneered and asked in an accusing way why I hadn’t mentioned this before. ![]() Dick said that technically guests were only entitled to 8 ounces of water, so I had already gotten 2 ounces more than I was entitled to. The front office manager, whom I shall call Dick, was so condescending that you’d think he was an actor playing a condescending manager! I asked about the water. However, when I went to have breakfast at Harper’s at 11 am, I was told they were fully booked.Īt this point, I went back on the VIP line and asked for a manager. I was told that breakfast for Globalists was served from 7 am to 2 pm at Harper’s Restaurant. The next morning, when we asked for our water, no one knew what we were talking about. We were given two small 10 ounce bottles of water, and told that we get 2 of these daily – and nothing more. All the things that one expects from a Hyatt hotel – not because I think I’m so special or entitled – but because that’s the standard Hyatt expects from it’s own hotel teams.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |